Terms and Conditions
These terms and conditions form a contract between Client / Participant (hereinafter “you” or “your”) and Pandavolunteer.org that governs your access and use of our website. Please read these Terms carefully. It is a legally binding agreement between you and Company. By your use of the Services, you agree to comply with all of the terms and conditions set out in this document. We may terminate your Account or block your Internet Protocol (IP) address at any time, with or without notice, for conduct that is in breach of these Terms, for conduct that we believes is harmful to our business, or for conduct where the use of the services is harmful to any other party.
The domain name Pandavolunteer.org (hereinafter referred to as “Website”) is powered by Chengdu Yeetour Culture Co.，Ltd, with its registered office at No.1，1F Building 3，Qingcheng，Mount Qingcheng County，Dujiangyan，Chengdu，Sichuan , China (hereinafter referred to as “we”, “us”, “our”, or “Company”).
Your use of the Website and services and tools are governed by the following terms and conditions (“Terms”). If you transact on the Website, You shall be subject to the terms and policies that are applicable to the Website and services for such transaction.
For the purpose of these Terms, “User”, “Client” or “Participant” shall mean any person who has agreed to become a volunteer participant for the Panda Tourism Studies Program (“Program”) by providing Registration Information while booking tour on the Website.
ACCESSING, BROWSING OR OTHERWISE USING THE WEBSITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS, SO PLEASE READ THE TERMS CAREFULLY BEFORE PROCEEDING. YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND AND AGREE TO THESE TERMS AND CONDITIONS.
UPDATES: We may change these Terms from time to time, by posting updates to our website. An update will be effective for any website use after the date of the update. If any modification is unacceptable to the Participant, its sole remedy shall be to terminate his/her Account. The Participant‘s continued use of services will constitute binding acceptance of such modifications.
ELECTRONIC COMMUNICATIONS: When you book any tour or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We may communicate with you by email. You agree that all invoices, booking confirmations, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that the communications be in writing.
BOOKING ACCEPTANCE POLICY: Our website allows you to view and submit your tour booking at the click of a button. After making a booking through us, you will receive an e-mail notification acknowledging it. Please note that this does not mean that your booking has been automatically accepted nor does it constitute confirmation of our offer to sell. We reserve the right at any time after receipt of your booking to accept or decline your booking for any reason best known to us.
PAYMENT TERMS; FEATURES AND FUNCTIONALITY PROVIDED BY THIRD PARTIES; THIRD PARTY TERMS: All bookings via our website are offered with the small refundable deposit due at the time of booking for reservations. All balance amounts due and payable with respect to panda volunteer program shall be paid online to Chengdu Yeetour Culture Co.，Ltd. before starting of the tour. Certain aspects of our Services may also require you to register with, and agree to the terms of, third-party service providers (e.g., payment processors) in order to utilize such Services. For example, PayPal is one of our payment processing partners. We have no responsibility for or control over the information collected by third party service provider and we cannot be responsible for the protection and privacy of any information which you may provide to such third party service provider.
In addition, by making use of this website, you hereby acknowledge and consent that we may share some information and data with China Conservation and Research Center for the Giant Panda (CCRCGP) with whom we have a contractual relationship to provide the requested service or functionality on behalf of our site’s customers.
TITLE AND RISK: You must check the information entered and correct any errors before clicking on the “Checkout” button. Once this is clicked, any errors cannot be corrected. On receipt of your booking, we will begin processing your information and you will receive a message that your tour booking has been received and confirmed. Where any payment you make is rejected or not authorized, you will be returned to the previous page on the website and we shall not be obliged to provide the services to you.
DISCOUNTS, OFFERS & PROMOTIONS: Any agreed discounts or special offers are offered by Chengdu Yeetour Culture Co.，Ltd. and we reserve the right to amend terms and conditions for special offers at any time and without prior notice. Any such discounts or special offers may be withdrawn by Chengdu Yeetour Culture Co.，Ltd. at its absolute discretion and decision.
CANCELLATION AND REFUND POLICY: You can cancel your booking from our website anytime. All booking transactions made through the Site are subject to refund policy in effect at the time of booking. As a customer you are responsible for understanding the below mentioned cancellation and refund terms upon booking any services at our website:
Cancellation made 30 days prior to the tour: Deposit – fully refundable;
Cancellation made 15-29 days prior to the tour: Deposit- 50% refundable;
Cancellation made less than 14 days prior to the tour: Deposit – Non refundable.
WHEN WILL I GET THE REFUND?
We initiate the refund within 7 working days. For Bank Refund, it may take up to 14 days, for the amount to get credited in your account, after we have initiated the refund. Time taken to process the Refund may vary depending on the mode of payment. Please refer to the list below:
Debit card: 7-9 Business days
Credit card: 15 Business days
PayPal: 5-7 Business days
MODE OF REFUND
The refund amount will be credited back into the same account (online banking, credit card, debit card, PayPal) that was used to make the purchase.
YOUR ACCOUNT: If you open an account with us, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer system, and you agree to accept responsibility for all activities that occur under your account or password. You agree that if You provide any information that is untrue, inaccurate, not current or incomplete or We have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, or not in accordance with the these Terms, We shall have the right to indefinitely suspend or terminate or block access of your IP on the Website and refuse to provide You with access to the Website. Participants agree to notify Company immediately of any unauthorized use of their Account. Company shall not be liable for any unauthorized use of the Account.
LICENSE: Our website, software and other tools are protected by copyright, trade secret, and other intellectual property laws. Your use of Pandavolunteer.org is based on the license of Panda Volunteer Intellectual Property to Participant. Company grants Participant a limited, non-transferable license to use Company’s website, tools and related services in accordance with these T&C. Company reserves all rights in the Intellectual Property not expressly granted to Participant. Company provides the services solely on an “AS IS” basis and disclaims all warranties and liability for your use of the Pandavolunteer.org, company’s tools and related services. Company reserves the right, in its sole and absolute discretion, to modify, suspend, or discontinue at any time, with or without notice, the Sites and/or services offered on or through the Sites (or any part thereof), including but not limited to the website, features, look, feel, and functional elements and related services.
INTELLECTUAL PROPERTY: For purposes of this Agreement, “Intellectual Property” shall mean (a) methodology for the provision of Services; and (b) ideas, website, applications, processes, code, technology, software, copyrights, logos, domain names, patents, trade secrets, trademarks, bookings and materials. Company hereby retains all worldwide right, title and interest in and to the Intellectual Property. Any rights not expressly granted herein to the Intellectual Property shall be retained by Pandavolunteer.org. You acknowledge that all right, title and interest to the Intellectual Property is owned by Pandavolunteer.org.
PARTICIPANT’S ACKNOWLEDGEMENT: You acknowledge and agree for not to use, nor permit any third party to use, the website to distribute, link to, publish, reproduce, engage in or transmit any of the following, including but not limited to:
Illegal and fraudulent information,
threatening, harassing, inappropriate or objectionable information communications of any kind, including without limitation conduct that would encourage “flaming” others, or criminal or civil liability under any local, state, federal or foreign law;
Trojan horse, worm or other disruptive or harmful software or data; and
Any other information or content which is not legally yours and without permission from the intellectual property rights owners.
MONITORING: We may monitor your account. We may disclose any information necessary for our legal obligations to protect Company or its customers. We, in our sole discretion, may refuse to create or remove any account, in whole or in part, alleged to be unacceptable, inappropriate, or in violation of these terms and conditions.
SUPPORT: You will receive customer support via email or phone based on your specific issues.
PROHIBITED ACTIVITIES: Other than as permitted herein, you shall not (and you shall not permit others), directly or indirectly, to modify, to translate, to decompile, to disassemble or to reverse engineer any part of the website, software or other related services, or otherwise to attempt to discern the functioning or operation of the website, software or services. You shall not (and you shall not permit others to): (i) use any robot, crawls, spider, scraper or other automated means to access the website or services for any purpose without our express written permission, (ii) Attempt, in any manner, to obtain the password, account, or any security information of other participants; (iii) violate the security of any computer network, or cracks any passwords or security encryption codes; (iv) run mail-list, listserv, any form of auto-responder or “spam” on the Services, or any processes that run or are activated while you are not logged into the Services, or that otherwise interfere with the proper working of the Services (including by placing an unreasonable load on the Services’ infrastructure); (v) interfere or attempt to interfere with the proper working of our website or any activities conducted on the website, (vi) remove any trademark, copyright or other proprietary notices from any portion of the Services; or (vii) bypass any measures Company may use to prevent or restrict access to the website, software or the Services.
DISCLAIMERS: YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOUR USE OF THE WEBSITE AND OUR SERVICES IS AT YOUR SOLE RISK. THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. COMPANY AND ITS OFFICERS, EMPLOYEES, AGENTS, AND PARTNERS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. IN ADDITION, YOUR USE OF THE WEBSITE IS ALSO SUBJECT TO THE ADDITIONAL DISCLAIMERS AND CAVEATS THAT MAY APPEAR THROUGHOUT THE WEBSITE.
COMPANY AND ITS AGENTS ASSUME NO RESPONSIBILITY FOR ANY CONSEQUENCE RELATING DIRECTLY OR INDIRECTLY TO ANY ACTION OR INACTION YOU TAKE BASED ON THE INFORMATION, SERVICES, OR OTHER MATERIAL ON THE WEBSITE. WHILE COMPANY STRIVES TO KEEP THE INFORMATION ON THE WEBSITE ACCURATE, COMPLETE, AND UP-TO-DATE, COMPANY CANNOT GUARANTEE, AND WILL NOT BE RESPONSIBLE FOR, ANY DAMAGE OR LOSS RELATED TO THE ACCURACY, COMPLETENESS, OR TIMELINESS OF THE INFORMATION ON THE WEBSITE.
LIMITATION OF LIABILITY
EXCEPT WHERE PROHIBITED BY APPLICABLE LAW, IN NO EVENT WILL THE COMPANY OR ITS OFFICERS, EMPLOYEES, AGENTS, PARTNERS OR THIRD PARTY SERVICE PROVIDERS BE LIABLE FOR ANY DAMAGES (WHETHER DIRECT, INDIRECT, EXEMPLARY, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR OTHER DAMAGES (INCLUDING LOST PROFITS, LOSS OF DATA OR LOSS OF USE) ARISING OUT OF OR IN ANY WAY RELATED TO THESE TERMS OR YOUR USE OR INABILITY TO USE THE SITES, ANY WEBSITES LINKED TO IT, ANY PRODUCT OR SERVICES MADE AVAILABLE ON THE SITES, REGARDLESS OF WHETHER SUCH DAMAGES ARE BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, EVEN IF THE COMPANY OR ANY OF ITS AFFILIATE PARTNERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES (COLLECTIVELY, THE “EXCLUDED DAMAGES”). YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT NEITHER THE COMPANY NOR ANY OF ITS SERVICE PROVIDERS, PARTNERS OR REPRESENTATIVES WILL BE LIABLE TO YOU FOR ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF ANY PARTICIPANT OF THE SITES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, YOUR’ SOLE AND EXCLUSIVE REMEDY FOR ANY OF THE ABOVE CLAIMS OR ANY DISPUTE WITH THE COMPANY IS TO DISCONTINUE YOUR USE OF THE SITES AND SERVICES.
INDEMNIFICATION: You agree to defend, indemnify and hold Company and its affiliates, service providers, partners and their respective officers, employees and agents (the “Indemnified Parties”) harmless against any claim for damages, losses or any costs, including attorneys’ fees, arising from or related to your use of this Website.
JURISDICTION AND APPLICABLE LAW: The use of the Website or other related services and any agreements entered into through the Website are to be governed by and construed in accordance with the laws’ of China without any conflict of laws. To the maximum extent permitted by law, you irrevocably consent to the jurisdiction of the courts located in Sichuan, China for any action or proceeding arising out of or relating to these Terms and Conditions.
ENTIRE AGREEMENT: These terms and any policies or operating rules posted on the Sites (but excluding those terms and other conditions offered by the Third Party Providers) constitute the entire agreement and understanding between you and the Company. No action of Company, other than an express written waiver, may be construed as a waiver of any part of this agreement, and no employee of Company is authorized to waive it orally.
WAIVER AND SEVERABILITY: If any provision of these terms is held to be illegal, invalid or unenforceable, this will not affect any other provisions and the Agreement will be deemed amended to the extent necessary to make it legal, valid, and enforceable. The failure of either party at any time to require performance by the other party of any provision of this Agreement shall in no way affect that party’s right to enforce such provisions, nor shall the waiver by either party of any breach of any provision of this Agreement be taken or held to be a waiver of any further breach of the same provision.
CONTACT US [FOR NOTICE AND OTHER COMMUNICATIONS]
PANDAVOLUNTEER.ORG (powered by Chengdu Yeetour Culture Co.，Ltd)
Address: No.1，1F Building 3，Qingcheng，Mount Qingcheng County，Dujiangyan，Chengdu，Sichuan, China.
Phone: +86 138 9610 1762